Trino Casino ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit trino-casino.cloud. We operate in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Transparency is a core value of our service, and we want you to understand exactly how your data is handled.
To provide a secure and high-quality gaming environment, we collect several types of information:
This includes your full name, username or similar identifier, date of birth, and gender. Contact data includes your billing address, email address, and telephone numbers.
For the purposes of processing payments, we may collect bank account and payment card details. Transaction data includes details about payments to and from you and other details of products and services you have purchased from us.
This includes your internet protocol (IP) address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website. Usage data includes information about how you use our website and services.
When you contact our customer support team, we collect the content of those communications and any metadata associated with them to improve our service and resolve your queries.
Under UK law, we must have a legal basis to process your personal data. We typically rely on:
Performance of a Contract: Where we need to perform the contract we are about to enter into or have entered into with you.
Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Legal Obligation: Where we need to comply with a legal or regulatory obligation.
Consent: Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending direct marketing communications.
We use the collected data for the following purposes:
Account Management: To register you as a new customer and manage your account.
Security and Verification: To verify your identity and protect against fraud.
Analytics: To use data analytics to improve our website, services, marketing, and customer relationships.
Support: To provide customer service and support, responding to your inquiries efficiently.
Marketing: To provide you with information about other goods and services we offer that are similar to those you have already purchased or enquired about, subject to your preferences.
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Typically, identity and financial data are kept for a period after account closure to comply with anti-money laundering regulations.
We may share your personal data with internal third parties (part of our corporate group) and external third parties such as service providers acting as processors (IT and system administration services), professional advisers, and regulators or other authorities. We require all third parties to respect the security of your personal data and to treat it in accordance with the law.
Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the legal safeguards is implemented, such as using specific contracts approved by the Information Commissioner's Office (ICO).
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including:
Request access to your personal data.
Request correction of your personal data.
Request erasure of your personal data.
Object to processing of your personal data.
Request restriction of processing your personal data.
Request transfer of your personal data.
Right to withdraw consent.
To exercise any of the rights set out above, or if you have any questions regarding your privacy, please contact our Data Protection Officer at:
Email: [email protected]
Address: 85 Great Portland Street, First Floor, London, W1W 7LT, United Kingdom.
We keep our privacy policy under regular review. Any updates will be posted on this page and, where appropriate, notified to you by email.